Building Digital Fortresses
Learn how our client fortified their email defenses, reduced potential losses, and increased their ability to identify malicious emails by 89% with ETS.
Introduction
As a renowned player in the global payment industry, our client has a substantial global presence with a diverse team of 3200 employees across 23 locations worldwide. Despite their significant investments in security measures such as firewalls, anti-spam systems, and Sandbox environments managed by their in-house IT team, they were constantly attacked by sophisticated phishing scams that evaded these measures.
The ongoing phishing threats not only put their considerable assets and reputation at risk but also caused a heightened sense of fear and stress among their employees. They urgently sought a solution that could rigorously test and improve their Secure Gateway Solutions, ensuring a robust defense against these phishing threats.
After an extensive search for solutions, they discovered that Keepnet Labs offered a comprehensive, automated, and scalable solution to their challenges. Keepnet's unique product, the Email Threat Simulator, was designed to tackle precisely the issues our client was facing. This innovative solution provided rigorous testing of their Secure Gateway solutions, along with continuous monitoring and improvement feedback, making it a perfect fit for their needs. They were especially drawn to the continuous scanning feature, which enabled them to monitor their email security risks and track their progress.
Successful Outcomes
The potential financial loss was reduced by $4,408,200 per year.
In just 12 months, the client's malicious email blocking efficiency improved by 97%.
Decoding the Impact of Phishing Attacks
Without a well-designed defense against phishing, our client was exposed to substantial threats. The challenge of phishing security was particularly complex due to their vast international operations. The potential consequences of these attacks cannot be overstated - a single successful phishing incident can cost businesses an average of over $1 million.
Regulatory Obligations: In their industry, our client is bound by regulations that necessitate regular employee training on cyber threats. Failure to comply with these regulations could result in severe legal penalties.
Financial Consequences: Successful phishing attacks leading to data breaches or ransom demands could result in substantial monetary losses.
Reputational Damage: Any data breach could erode trust among clients, employees, and partners, potentially damaging their hard-earned reputation.
Operational Interruptions: Addressing suspicious activities or mitigating actual attacks could disrupt normal business operations, impacting productivity and bottom-line results.
Identity Theft and Fraud Risks: Phishing attacks often aim to steal sensitive information, opening the door to identity theft and possible fraud.
Return on Investment (ROI)
The average loss per incident | $10,000 |
Blocking efficiency increased | from 35% to 97% in one year |
The total potential loss prevented: $4,408,200 annually | |
How Keepnet Labs Stepped In:
Customized Security Materials: Keepnet Labs created tailored posters, infographics, and additional materials that Koton could distribute to their employees, reinforcing security awareness and best practices with nudges.
Expert Consultation: The Keepnet team provided ongoing consultation to Koton, sharing the latest insights on emerging threats and helping them create targeted phishing campaigns based on real-world scenarios and trends.
Enhanced Threat Recognition: Keepnet's simulated phishing scenarios improved employees' ability to recognize and respond to actual threats, building their confidence in identifying phishing attempts.
Strengthened Reporting Culture: Security awareness courses offered by Keepnet trained employees on proper reporting mechanisms, empowering them to promptly report any suspicious activity for swift incident response and resolution.
Mitigation of Human Error: Through phishing simulators and comprehensive awareness courses, Keepnet reduced the risk of human error by familiarizing users with common phishing tactics, enabling them to make informed decisions and avoid falling victim to attacks.
Cultivated Security Culture: Keepnet's continuous training initiatives fostered a proactive security culture within Koton, encouraging employees to actively participate in the organization's cybersecurity efforts and making security a shared responsibility.
Ensured Regulatory Compliance: Regular phishing simulations and awareness training provided by Keepnet ensured that Koton remained compliant with cybersecurity regulations, minimizing the risk of penalties and legal consequences.
Automated and Ongoing Training: Keepnet's platform allowed for continuous analysis of risky behaviors, increasing employees' awareness of potential threats and instilling good reporting habits through automated training modules and reminders.
Operational Results
Koton educated 1800 employees globally, ensuring strong security awareness worldwide.
Employees achieved a 99% success rate in identifying phishing attempts.
Streamlined incident reporting enabled swift and effective responses to threats.
Training reduced employee stress and anxiety about phishing threats.
The initiative cultivated a security culture, empowering employees against phishing attacks.
Strategic Results
Keepnet's solutions resulted in significant annual cost savings of $177,708 for Koton.
The initiative ensured compliance and provided reassurance.
Koton fortified its cybersecurity defenses with stringent measures and an effective incident response plan.
Automated training boosted productivity by eliminating manual sessions.
“In the payment industry, robust email security is essential. Keepnet's Email Threat Simulator has been a pivotal asset for us, delivering remarkable ROI. It's elevated our email blocking efficiency from 35% to 97%. The tool's ongoing monitoring and feedback empower us to bolster our defenses against evolving cyber threats. It's become an indispensable part of our email security strategy.”